Melissa Blushi, Fcs
About Melissa Blushi, Fcs
Melissa Blushi is a Senior Service Delivery Manager at Alegeus, where she has worked since 2014. With a background in computer science and extensive experience in technical support and service delivery, she has held various roles in the technology sector across the United States and the United Kingdom.
Work at Alegeus
Melissa Blushi has been with Alegeus since 2014, initially serving as a Service Delivery Manager. In 2017, she advanced to the role of Senior Service Delivery Manager. Her tenure at Alegeus spans a total of ten years, during which she has contributed to the company's service delivery operations from their Waltham, Massachusetts location.
Education and Expertise
Melissa Blushi studied at ITT Technical Institute, where she earned an Associate degree in Computer Science from 2002 to 2004. This educational background has equipped her with technical knowledge and skills relevant to her roles in service delivery and technical support.
Background
Prior to her current position at Alegeus, Melissa Blushi worked in various technical roles. She was employed at BT as an Associate Professional Technical Engineer from 2007 to 2012 and served as a Customer Support Representative at the same company from 2005 to 2007. After BT, she worked as a Support Engineer at The Hudson Group from 2012 to 2013 and as a Technical Support professional at Roan Solutions, Inc. from 2013 to 2014.
Professional Experience
Melissa Blushi has accumulated extensive experience in technical support and service delivery. Her career includes five years at BT in various capacities, followed by roles at The Hudson Group and Roan Solutions, Inc. This diverse experience has contributed to her expertise in managing service delivery operations effectively.