Paul Flynn
About Paul Flynn
Paul Flynn is a Client Experience Manager at Alegeus, where he manages system integrations and supports various solutions. He has a background in corporate account management and is pursuing a Bachelor's degree in Applied Mathematics from American Military University.
Work at Alegeus
Paul Flynn has been serving as the Client Experience Manager at Alegeus since 2021. In this role, he manages system integrations and supports companion solutions, including Interactive Voice Response (IVR) and custom card programs. He provides pre-sales and implementation support to the sales team and implementation manager, facilitating product demonstrations and assisting with system setup. Flynn participates in setting Goals, Objectives, Strategies, and Tactics (GOST) to enhance customer value and align resources with desired outcomes. His expertise allows him to assist clients in achieving maximum return on investment (ROI) through consultation, training, and analysis.
Previous Experience at Epos Now
Before joining Alegeus, Paul Flynn worked at Epos Now as a Corporate Account Specialist from 2019 to 2021. During his two years in this position, he was based in the Orlando, Florida area. His responsibilities included managing corporate accounts and providing solutions tailored to client needs. This experience contributed to his skills in client management and system integration, which he utilizes in his current role.
Education and Expertise
Paul Flynn is currently pursuing a Bachelor's degree in Applied Mathematics at American Military University, a program he began in 2020. His educational background in mathematics complements his professional experience in client management and system integration. This academic pursuit enhances his analytical skills, which are essential for his role in optimizing client experiences and achieving desired outcomes.
Client Consultation and Support
In his capacity as Client Experience Manager, Paul Flynn serves as a product expert. He focuses on assisting clients in maximizing their return on investment (ROI) through various means, including consultation, training, and analysis. His role involves understanding client needs and providing tailored support to ensure they derive the most value from the solutions offered.