Thaddeus Jenkins
About Thaddeus Jenkins
Thaddeus Jenkins is a Senior Manager of IT Operations at Alegeus, with over 20 years of experience in IT management. He has held various positions in notable companies and possesses expertise in systems management, particularly with Cisco and Microsoft technologies.
Current Role at Alegeus
Thaddeus Jenkins serves as the Senior Manager of IT Operations at Alegeus, a position he has held since 2019. In this role, he oversees various IT operational functions, ensuring efficient management of technology resources. His experience in IT management contributes to the development and implementation of effective IT strategies within the organization. Jenkins operates from the Orlando, Florida area, where he continues to enhance the operational capabilities of Alegeus.
Previous Experience at Alegeus
Thaddeus Jenkins has held multiple positions at Alegeus. He worked as the Manager of IT Contact Center for 10 months in 2015, followed by a three-year tenure as Manager of IT Operations from 2016 to 2019. During these roles, he focused on improving IT service delivery and operational efficiency, contributing to the overall performance of the IT department.
Career at Charles River Laboratories
Jenkins spent 15 years at Charles River Laboratories, where he progressed through various roles. He began as IT Specialist I, then advanced to Senior IT Analyst from 2012 to 2015, and later served as IT Analyst II until 2012. His extensive experience at Charles River Laboratories provided him with a solid foundation in IT operations and management.
Education and Qualifications
Thaddeus Jenkins studied at the Indiana Institute of Technology, where he obtained a Bachelor of Science in Business Administration with a focus on Management Information Systems from 2011 to 2013. Prior to this, he earned an Associate of Science in Business Administration/Management from the same institution between 2007 and 2009. His educational background supports his expertise in IT management and operations.
Technical Skills and Expertise
Jenkins possesses a range of technical skills relevant to IT operations. He is proficient in System Center Configuration Manager (SCCM) and has expertise in managing Cisco Unified Communications Manager (CUCM) and Cisco Unity systems. Additionally, he is skilled in managing Microsoft Desktop and Server Operating Systems and has knowledge of managing Session Border Controllers (SBC) for secure communications. His experience with Interactive Intelligence further enhances his capabilities in IT operations.