Jocelyn Dunn
About Jocelyn Dunn
Jocelyn Dunn is a Business Analyst with extensive experience in data reconciliation and process optimization. She has worked at Alert 360 since 2010, where she creates detailed reports and analyses to enhance operational efficiency.
Work at Alert 360
Jocelyn Dunn has been employed at Alert 360 since 2010, where she currently serves as a Business Analyst. In this role, she has accumulated 14 years of experience in various operational tasks. Her responsibilities include handling daily processing tasks such as EFT processing, bank reconciliations, and managing chargebacks and NSFs. Prior to her current position, she worked as a Billing Supervisor at Alert 360 for 10 years, where she focused on billing processes and data management.
Previous Experience at Lindenmeyr Munroe
Before joining Alert 360, Jocelyn Dunn worked at Lindenmeyr Munroe as part of the Credit Services team. Her tenure lasted from 2009 to 2010, during which she was based in King of Prussia, PA. This role contributed to her foundational experience in business operations and credit management.
Education and Expertise
Jocelyn Dunn studied at Delaware County Community College, where she earned an Associate's degree in Business Administration and Management. Her studies spanned from 2005 to 2007, equipping her with essential knowledge and skills applicable to her career in business analysis and operational management.
Analytical Skills and Responsibilities
In her current role as a Business Analyst at Alert 360, Jocelyn Dunn creates detailed reports and analyses to identify operational gaps and suggest process improvements. She performs data reconciliation between multiple core systems and external sources to ensure data accuracy and integrity. Additionally, she defines workflow rules and process flows to optimize key company functions.