Kayla Deal
About Kayla Deal
Kayla Deal is a Business Innovations Supervisor specializing in UI/UX design and content at Alfa Insurance, where she has worked since 2014. She focuses on enhancing customer interaction and experience with digital platforms and has previously held roles at State Farm and CRC Insurance Services.
Work at Alfa Insurance
Kayla Deal has held the position of Business Innovations Supervisor for UI/UX Design & Content at Alfa Insurance since 2014. In this role, she focuses on enhancing customer interaction and experience with digital platforms. She has been instrumental in integrating innovative design solutions that streamline customer experiences. Additionally, she oversees the development and enhancement of online quoting tools, ensuring they meet user needs effectively.
Previous Experience at State Farm
Prior to her current role, Kayla Deal worked at State Farm as an Agency Operations Assistant and in Customer Sales from 2013 to 2014. During her one-year tenure, she gained valuable experience in customer service and operational support, contributing to her skills in managing client interactions and understanding customer needs.
Background in Insurance and Design
Kayla Deal began her career in the insurance industry as a Property Intern at CRC Insurance Services, Inc. in 2012, where she worked for two months. This early exposure to the insurance sector provided her with foundational knowledge that she has built upon throughout her career, particularly in her current focus on UI/UX design.
Education and Expertise
Kayla Deal earned her Bachelor of Science (B.S.) degree in Risk Management and Insurance from Troy University, where she studied from 2008 to 2012. Her educational background equips her with a solid understanding of the insurance industry, which complements her expertise in UI/UX design, allowing her to create user-centered digital solutions.