Lucy Mui
About Lucy Mui
Lucy Mui is a Regional Client Success Manager at Alfred, where she has worked since 2021 in New York, New York. With a background in hospitality technology and extensive experience in sales and business development, she focuses on ensuring customer success.
Work at Alfred
Lucy Mui has been serving as the Regional Client Success Manager at Alfred since 2021. In this role, she focuses on ensuring customer success and satisfaction, leveraging her extensive experience in client relations. Her position is based in New York, New York, where she has worked for three years.
Previous Employment Experience
Prior to her role at Alfred, Lucy Mui held several positions in the hospitality technology sector. She worked as a Senior Market Manager at The Hotels Network from 2019 to 2020. Before that, she was a Senior Strategic Partner Manager at DoorDash from 2018 to 2019. Additionally, she served as a Key Account Manager at GTA from 2014 to 2016 and as a Business Development Manager at TripAdvisor from 2016 to 2017.
Education and Expertise
Lucy Mui studied Hospitality Administration at Boston University, where she earned a Bachelor of Science degree. She also participated in the Boston University Study Abroad Program at Beijing Normal University, focusing on Mandarin and Cultural Immersion. Her educational background supports her expertise in the hospitality industry.
Background in Hospitality Technology
Lucy Mui has extensive experience in both established companies and start-ups within the hospitality technology industry. Her career spans various roles that encompass the entire sales and business development life-cycle, including prospecting, contracting new business, and growing existing accounts. This diverse background equips her with a comprehensive skill set relevant to her current role.
Early Career Experience
Lucy Mui began her career in hospitality as a Sales Coordinator at New York Palace Hotel from 1998 to 2000. This early experience laid the foundation for her subsequent roles in the industry, contributing to her understanding of client relations and sales.