Abhay Chopra
About Abhay Chopra
Abhay Chopra is a Delivery Manager at Alight Solutions with over 18 years of experience in various managerial roles.
Current Role at Alight Solutions
Abhay Chopra is currently serving as a Delivery Manager at Alight Solutions. He has been with the company since December 2015. In his role, he oversees various project deliveries and ensures they meet client expectations and organizational standards. His extensive experience in managerial roles equips him with the skills necessary to handle complex delivery processes efficiently.
Previous Experience at Aon
Before joining Alight Solutions, Abhay Chopra worked at Aon for a decade in multiple managerial positions. From 2011 to 2015, he served as a Service Manager or Senior Manager in Noida, Uttar Pradesh, India. Previously, he held the position of Operations Manager from 2005 to 2011. His responsibilities at Aon included overseeing operational workflows and ensuring the efficient delivery of services.
Career Beginnings at EXL
Abhay Chopra began his professional journey in the BPO industry with EXL. He worked as a Voice Support Agent from 2003 to 2004 for one year and then transitioned to an MIS Support Agent role from 2004 to 2005 for six months. These initial roles provided him with foundational skills in customer service and management information systems.
Educational Background
Abhay Chopra pursued his higher education at Al Ameen College from 1996 to 1999. He further enhanced his qualifications by achieving a Master of Business Administration degree, completing his studies from 1997 to 1999. His formal education laid a strong groundwork for his subsequent roles in various managerial capacities throughout his career.
18 Years of Managerial Experience
With over 18 years of experience in various managerial roles, Abhay Chopra has developed a robust skill set tailored to efficient service delivery and operational management. His extensive background includes significant tenures at both Aon and EXL, where he held multiple positions ranging from Voice Support Agent to Senior Manager.