Adam Dooley
About Adam Dooley
Adam Dooley is a Team Manager at Alight Solutions in Lincolnshire, Illinois, with over 15 years of experience in the health benefits and customer service industry.
Company
Adam Dooley is currently working at Alight Solutions in Lincolnshire, Illinois, United States. Alight Solutions provides business process outsourcing, human resources consulting, and information technology services.
Title
Adam Dooley holds the position of Team Manager at Alight Solutions. His responsibilities include managing a team that handles health benefit changes and updates for seven large client companies.
Career at Alight Solutions
Adam Dooley joined Alight Solutions in 2017. He started as a Senior Customer Care Representative and worked in that capacity for 8 months. He then transitioned to the role of Team Specialist, which he held for 2 years. Since 2019, he has been serving as Team Manager. His career at Alight Solutions has seen him progress through various roles, showcasing his expertise in customer service and team management.
Career at Aon
Before joining Alight Solutions, Adam Dooley worked at Aon in London, Greater London, United Kingdom. At Aon, he spent 11 years as a Benefits Customer Service Representative. His extensive experience there laid the foundation for his career in the health benefits and customer service industry.
Education and Expertise
Adam Dooley studied at Winona State University, where he earned a Bachelor of Arts (B.A.) in History. His academic background, combined with over 15 years of professional experience, contributes to his comprehensive understanding of health benefits and customer service.