Aldana R.
About Aldana R.
Aldana R. is a Health Sr. Client Manager at Alight Solutions in Orlando, Florida, with over 16 years of experience in health benefits administration and operations.
Company
Aldana R. currently works at Alight Solutions in Orlando, Florida, United States. Alight Solutions is known for providing human capital, HR, and payroll solutions. Aldana has been with Alight Solutions since February 1, 2017, serving as a Health Sr. Client Manager. Her responsibilities include overseeing client projects and ensuring adherence to service level agreements.
Title
In her role as Health Sr. Client Manager at Alight Solutions, Aldana R. manages complex client projects and leads a globally diverse team. Her primary focus is on health benefits administration, ensuring that all service level agreements are met and providing high-quality service to clients. This role leverages her extensive experience in health benefits and operations management.
Previous Experience at Aon Hewitt
Aldana R. has an extensive background with Aon Hewitt, where she worked as a Benefits Operations Manager for a total of 6 years. She first served from 2011 to 2015, and later from 2015 to 2017, working virtually during both periods. These roles involved managing the benefits operations and driving continuous improvements in client service and project management.
Role at Hewitt Associates LLC
Aldana R. began her career at Hewitt Associates LLC, where she worked in various capacities for 10 years. From 2001 to 2005, she served as a Sr. Customer Service Specialist in Orlando, Florida. She then transitioned to the role of Benefits Analyst, in which she worked from 2005 to 2011. During her tenure, she focused on benefits administration and client service.
Education and Expertise
Aldana R. holds a Bachelor of Science (B.S.) degree from the University of Central Florida, where she studied from 1996 to 2001. With over 16 years of professional experience in health benefits administration, operations, project management, and continuous improvement, she is recognized as a subject matter expert in her field. Her expertise allows her to manage complex projects and lead diverse teams effectively.