Allan H.
About Allan H.
Allan H. is a Customer Service Manager at Alight Solutions in Lincolnshire, Illinois, with extensive experience in customer service roles and a background in Pastoral Studies.
Customer Service Manager at Alight Solutions
Allan H. currently holds the position of Customer Service Manager at Alight Solutions, based in Lincolnshire, Illinois, United States. In this role, he is responsible for overseeing the customer service department, managing customer service teams, and implementing strategies to improve customer satisfaction.
Career History in Customer Service Roles
Allan H. has a demonstrated history of working in customer service roles at multiple companies. He worked at Alight Solutions as a Senior Customer Care Representative from 2014 to 2020, spending six years in this role in Lincolnshire, Illinois. Prior to that, he worked at Aon Hewitt as a Senior Customer Service Representative from 2013 to 2017, accumulating four years of experience in Lincolnshire, Illinois.
Educational Background in Pastoral Studies
Allan H. has a strong academic background, having studied at Dayspring Bible College where he achieved a Bachelor of Arts (B.A.) in Pastoral Studies from 1984 to 1989. Early on, he attended Quentin Road Christian School from 1980 to 1984. His education has provided him with a solid foundation for his career in customer service and human resources.
Skills and Expertise in Customer Service
Allan H. brings over a decade of experience in the human resources industry, with skills in Microsoft Word, Coaching, Sales, Customer Relationship Management (CRM), and Team Building. His extensive background in these areas makes him a knowledgeable and effective customer service professional.