Allan Pagulayan ☁
About Allan Pagulayan ☁
Company
Allan Pagulayan is currently serving as a Director at Alight Solutions. Alight Solutions is a leading provider of human capital and business solutions. Allan contributes to the company's mission by leveraging his extensive experience in HRIS and SuccessFactors to deliver impactful solutions and services to clients.
Title
As the Director at Alight Solutions, Allan Pagulayan oversees various strategic initiatives and projects. His role involves managing teams, optimizing delivery processes, and ensuring that the company's services align with client requirements and industry standards.
Education and Expertise
Allan Pagulayan holds a Bachelor's degree in Mechanical Engineering from Mapúa University, where he studied from 1997 to 2002. His academic foundation in engineering has supported his methodical approach to problem-solving and project management in his professional roles. Allan has accrued extensive expertise in SAP SuccessFactors, contributing significantly to his success in HRIS and customer care roles.
Background
Allan Pagulayan began his career as a Project Engineer at FRAHME in 2003. He transitioned to roles in customer support and technical management at PeopleSupport Inc. and Dell, where he held positions including Technical Support Manager and Team Manager for Dell Canada Corporate Customer Care. His responsibilities ranged from managing teams to resolving customer issues effectively.
Achievements
Allan Pagulayan has over 15 years of experience in HRIS and customer success roles. He worked at SuccessFactors as a Customer Success Advocate for the APAC region and later held multiple managerial positions at NGA Human Resources and Alight Solutions, focusing on SAP SuccessFactors consulting and delivery. His extensive career at these organizations highlights his expertise in delivering HR solutions and managing global delivery centers.