Alshimaa Alsaadany
About Alshimaa Alsaadany
Alshimaa Alsaadany is a Bilingual Supervisor and Senior Benefits and Pension Specialist at Alight Solutions in Toronto, Ontario, Canada.
Company
Alshimaa Alsaadany is currently employed at Alight Solutions, where she serves as a Bilingual Supervisor and Senior Benefits and Pension Specialist in Toronto, Ontario, Canada. She has been with the company since December 2017.
Title
Alshimaa Alsaadany holds the title of Bilingual Supervisor And Senior Benefits And Pension Specialist. In this role, she acts as a subject matter expert on client policies and plan provisions, while providing guidance and coaching to team members.
Professional Experience
Alshimaa Alsaadany has significant professional experience in various roles. She was a Bilingual Benefits and Payroll Specialist at Aon Hewitt from 2016 to 2017. Prior to that, she served as a Program Coordinator at Altum Health - University Health Network from 2013 to 2015. Alshimaa has also volunteered in multiple capacities, including at Pinecrest-Queensway Community Health Centre, Sadaqa Food Bank, and OCISO. Additional roles include Volunteer Mentee at Catholic Immigration Center, General Practitioner at Private Clinic in Egypt, and Surgical Intern at Qasr Alainy Teaching Hospital, Cairo University.
Education and Expertise
Alshimaa Alsaadany has a strong educational background. She holds a Postgraduate Diploma in Hospital and Healthcare Management from The American University in Cairo, completed between 2010 and 2012. She also earned a Bachelor's degree in Medicine from Cairo University, studying from 1997 to 2004.
HR and Benefits Expertise
In her current role, Alshimaa manages multiple HR-related tasks, including payroll, time & attendance, leaves, workforce administration, benefits, and pensions. She oversees daily stand-up meetings for open service requests, ensuring compliance with policies and service level agreements. Her experience includes handling service escalations, troubleshooting issues, and providing recommendations to prevent future occurrences, thereby improving customer experience.