Ana María Ocaña Roldan
About Ana María Ocaña Roldan
Ana María Ocaña Roldan is an IT Account Manager - SDM at Alight Solutions in Granada, with a background in SAP HCM consulting and telecommunications engineering.
Title and Current Position
Ana María Ocaña Roldan holds the position of IT Account Manager - SDM at Alight Solutions in Granada. In this role, she focuses on aligning company services with customers' strategic objectives, collaborating with executive-level management, and enhancing efficiency through process improvement initiatives and regular service reviews.
Career at NGA Human Resources
Ana María Ocaña Roldan has an extensive background with NGA Human Resources. From 2017 to 2018, she served as a SAP HCM - NL Payroll Consultant in Granada, and from 2014 to 2017, she worked as a SAP HCM - TMS Administrator in the same location.
Previous Roles in Technology and Consulting
Before her tenure at NGA Human Resources, Ana worked at several notable companies. In 2013, she was an Oracle Consultant and an intern (becaria) at everis in Sevilla for six months each. She also worked at Telefónica I+D (Telefonica Digital) for a month in Madrid and its surroundings, and spent two months in academia as a profesora in 2008.
Educational Background
Ana María Ocaña Roldan has a robust educational background. She studied at ENEB - Escuela de Negocios Europea de Barcelona, obtaining a Business English certificate in 2015. She completed a Quality Assurance course at Telefonica I+D in 2013 and earned a Professional Skills and Leadership certificate from Universidad Francisco de Vitoria in the same year. Additionally, she has a Master's in Web and Mobile App Development from Universidad de Sevilla (2012-2013) and a degree in Telecommunications Engineering with specialization in Telematics from Universidad de Jaén (2008-2012).
Key Responsibilities and Expertise
In her current role and throughout her career, Ana María Ocaña Roldan has demonstrated expertise in supporting pre-sales and sales teams with technical insights, coordinating internal resources for customer accounts, managing cost and revenue reviews, and supporting budgeting for technical changes. She ensures compliance with SLAs, KPIs, and SOC1 requirements to maintain high standards and control.