Andrew Herrmann
About Andrew Herrmann
Andrew Herrmann is a Client Manager at Alight Solutions in Lincolnshire, Illinois, with extensive experience in benefits operations and client management.
Current Role at Alight Solutions
Andrew Herrmann is currently working as a Client Manager and Benefits Operations Manager at Alight Solutions in Lincolnshire, Illinois. He has been with Alight Solutions since January 2018, bringing several years of experience in benefits operations and client management to his current roles.
Career at Aon
Andrew Herrmann has had a long and varied career at Aon, where he worked for a total of 13 years. His roles included Benefits Analyst, Benefits Operation Manager, and Senior Customer Service Associate. Herrmann started as a Senior Customer Service Associate from 2004 to 2006, then transitioned to a Benefits Analyst role from 2006 to 2009. Finally, he served as a Benefits Operation Manager from 2009 to 2018.
Experience in Benefits Operations
Andrew Herrmann has extensive experience in benefits operations, having held senior roles in this area over the years. His work at both Aon and Alight Solutions has involved managing benefits for clients, ensuring the smooth operation of benefits programs, and addressing client needs effectively.
Expertise in Client Management
In his role as a Client Manager at Alight Solutions, Andrew Herrmann leverages his deep understanding of client needs and benefits administration. He has a strong background in managing client relationships, ensuring high levels of client satisfaction, and maintaining the operational efficiency of benefit programs.
Professional Background
Andrew Herrmann is based in Vernon Hills, Illinois and has a strong professional background in customer service and benefits analysis. His career spans over 17 years, during which he has built a robust skill set in managing and analyzing benefits programs as well as delivering excellent customer service.