Andrew Smith
About Andrew Smith
Andrew Smith is a Client Manager - Customer Care at Alight Solutions in Toronto, with a background in client relations, human resources, and hospitality.
Company
Andrew Smith currently serves at Alight Solutions in Toronto, where he holds the position of Client Manager - Customer Care. He has been with Alight Solutions since December 2017, initially starting as a Client Specialist. His role involves managing client relationships and ensuring superior customer care.
Title
Andrew Smith is the Client Manager - Customer Care at Alight Solutions. In this role, he is responsible for overseeing client interactions and maintaining high standards of customer service. His responsibilities include handling client queries, resolving issues, and ensuring client satisfaction.
Education and Expertise
Andrew Smith earned a Bachelor of Arts (B.A.) in Liberal Arts and Sciences, General Studies, and Humanities from Bishop's University. Additionally, he completed a Minor in Public Administration. This educational background has equipped him with a broad understanding of various disciplines and solid administrative skills.
Background
Andrew Smith has an extensive background in both corporate and hospitality sectors. Before joining Alight Solutions, he worked at Aon Hewitt from 2014 to 2017, where he held roles as Sr. CSR - HR BPO Division and Client Specialist. Additionally, he has experience in the hospitality industry, having worked as a bartender at Golden Lion Pub & Brewery and as a Front Desk / Night Auditor at Auberge Ripplecove.