Angela Williams
About Angela Williams
Angela Williams is the Customer Service Manager at Alight Solutions in The Woodlands, Texas, with over 14 years of experience at the company. She has a background in Human Resources Management and Licensed Practical/Vocational Nurse Training.
Current Role at Alight Solutions
Angela Williams currently serves as the Customer Service Manager at Alight Solutions in The Woodlands, Texas, United States. In her role, she is responsible for overseeing customer service operations and ensuring the satisfaction of the company's clients. Her leadership and expertise support a productive and positive work environment, demonstrating a strong alignment with Alight Solutions' core values.
Previous Experience at Alight Solutions
Angela Williams has been with Alight Solutions for over 14 years. She began her career at the company as a Senior Customer Care Representative in 2006, holding this position until 2020. Her tenure in this role allowed her to develop a deep understanding of customer care and service excellence, which paved the way for her promotion to Customer Service Manager.
Experience at Hewitt Associates
Before her tenure at Alight Solutions, Angela Williams worked at Hewitt Associates as a Benefits Consultant from 2006 to 2010. During her four years with the company, she specialized in benefits consultation, gaining valuable experience in the field of human resources and employee benefits management.
Educational Background
Angela Williams holds a Human Resource Certification from Lone Star College, where she studied Human Resources Management/Personnel Administration. Additionally, she studied Licensed Practical/Vocational Nurse Training at Hinds Community College from 1997 to 1999. Her educational background equipped her with the skills and knowledge needed to excel in her customer service and human resources roles.
Impact and Leadership
Angela Williams is recognized for her enthusiasm and passion for fostering growth in both her colleagues and customers. As a subject matter expert and success story within Alight Solutions, she actively encourages and motivates her team. Her contributions to a positive work environment are highly valued, making her an integral part of the company's success.