Anita Jones Williams
About Anita Jones Williams
Anita Jones Williams is a Customer Care Representative HR at Alight Solutions in Charlotte, North Carolina, with a diverse background in customer service, finance, and healthcare administration.
Current Role at Alight Solutions
Anita Jones Williams is currently employed at Alight Solutions as a Customer Care Representative HR. Based in Charlotte, North Carolina, she has held this role since May 2019. In her position, she handles various HR-related queries and processes, likely dealing with payroll, timekeeping, and severance pay requests given her expertise in these areas.
Past Work Experience in Customer and Financial Services
Anita Jones Williams has a diverse professional background, having worked in several roles in the customer service and financial services sectors. She held positions at Synchrony Financial as a Senior Consumer Banker and Universal Fraud Agent from 2016 to 2017 in the Charlotte, North Carolina area. Her experience also includes a brief tenure as a Collections Specialist at American Honda Finance Corporation in 2019 in Charlotte, North Carolina, and as a Patient Care Coordinator at McKesson from 2018 to 2019 in Fort Worth, Texas.
Temporary Assignments in Dallas/Fort Worth
Currently, Anita Jones Williams is engaged in various temporary assignments as a Clerical Support/Call Center Representative in the Dallas/Fort Worth Area. These roles likely involve a range of administrative and support functions, leveraging her extensive experience in customer care and telecommunication services.
Educational Background and Expertise
Anita Jones Williams holds two advanced degrees from Colorado Technical University. She completed a Master’s Degree in Criminal Justice/Safety Studies between 2015 and 2016. Additionally, she earned an MBA in Healthcare Administration/Human Resources Management/Personnel Administration, General, from 2009 to 2014. Her comprehensive educational background complements her professional expertise in telecommunications, finances, collections, and payment processing.
Career Goal in Fraud Investigation
Anita Jones Williams is actively seeking a position in the Dallas/Fort Worth area where she can apply her skills in investigating fraudulent activities. Her interest lies in roles within government or private business sectors, aiming to leverage her rich professional background and expertise in financial services.