Ashley Clarke
About Ashley Clarke
Ashley Clarke is the Customer Care Client Manager at Alight Solutions, with over 6 years of experience in customer care and client management roles.
Current Role at Alight Solutions
Ashley Clarke serves as the Customer Care Client Manager at Alight Solutions. She has been in this role since 2020, where she oversees client interactions and ensures their needs are met efficiently. Her responsibilities likely include managing client relationships, addressing service issues, and leading a team of specialists to enhance customer satisfaction.
Previous Experience at Alight Solutions
From 2017 to 2020, Ashley Clarke worked as a Customer Care Client Specialist at Alight Solutions in the Orlando, Florida area. During this time, she gained significant experience in handling client inquiries, troubleshooting issues, and providing quality customer service. This role prepared her for her subsequent promotion to Customer Care Client Manager.
Experience at Johnson & Johnson Health and Wellness Solutions
Ashley Clarke previously worked at Johnson & Johnson Health and Wellness Solutions, Inc. as a Lake Nona Life Project Research Assistant from 2015 to 2016. In this role, she contributed to research efforts focused on health and wellness in the Orlando, Florida area. Her work involved data collection, analysis, and possibly collaborating with other researchers to advance health and wellness projects.
Education at University of Central Florida
Ashley Clarke attended the University of Central Florida from 2011 to 2016. She earned multiple degrees during her time there, including a Bachelor of Science (B.S.) in Health Sciences Pre-Clinical, a Bachelor's degree, and an Associate of Arts degree. Her educational background in health sciences has been instrumental in her roles in customer care and client management.
Career Transition and Background
Ashley Clarke has over six years of experience in customer care and client management. She transitioned from a research assistant role at Johnson & Johnson Health and Wellness Solutions, Inc. to a client specialist role at Alight Solutions in 2017. Her strong background in health sciences supports her current responsibilities in customer care, allowing her to address client needs effectively and contribute to the company's success.