Ashley Dye
About Ashley Dye
Ashley Dye is a Customer Care Client Manager at Alight Solutions in Charlotte, North Carolina, with extensive experience in customer service and client management roles.
Current Role at Alight Solutions
Ashley Dye currently holds the position of Customer Care Client Manager at Alight Solutions in Charlotte, North Carolina. In this role, she manages client relationships and ensures high levels of customer satisfaction. Her responsibilities likely include overseeing client service operations, addressing client concerns, and leading initiatives to improve service quality.
Previous Positions at Alight Solutions
Before her current role, Ashley Dye worked as a Customer Service Client Specialist at Alight Solutions for one year between 2017 and 2018. In this position, her duties would have involved client support and service tasks, managing client inquiries, and possibly coordinating with other team members to resolve issues efficiently.
Experience at Aon Hewitt
Ashley Dye has significant experience from her tenure at Aon Hewitt, where she started as a Senior Customer Service Representative from 2010 to 2015. Following this role, she served as a Customer Service Client Specialist from 2015 to 2017. Her responsibilities would have included handling complex client issues, offering specialized customer support, and overseeing service quality for clients.
Early Career and Internship Experience
Ashley Dye's early career includes a position as a Customer Service Contractor at Spherion from 2009 to 2010 and various roles at M&M Electric Service, Inc. and Gardner-Webb University's Office of University and Media Relations. At Gardner-Webb, she worked as an intern and cashier, where she gained media relations experience and initial customer service skills.
Educational Background
Ashley Dye earned a Bachelor of Arts in Communication Studies with an emphasis in public relations from Gardner-Webb University, where she also completed the Graduates in Executive Management (GEM) program. She received her High School Diploma from Hunter Huss High School, studying from 1998 to 2002.