Ashley Smith
About Ashley Smith
Ashley Smith is a Client Specialist at Alight Solutions in Lincolnshire, Illinois, with a background in customer service and general studies.
Company
Ashley Smith currently works at Alight Solutions, located in Lincolnshire, Illinois, United States. Alight Solutions is a company known for its expertise in human capital management, providing business process outsourcing, HR and financial solutions to clients.
Title
Ashley Smith holds the title of Client Specialist at Alight Solutions. In this role, they are responsible for managing customer escalations and exceptions for both in-house and offshore operations.
Professional Experience at Alight Solutions
Ashley Smith has been with Alight Solutions since September 2016. Initially joining the company as a Client Specialist, they previously held the position of Senior Customer Service Representative from 2014 to 2016. Their responsibilities include monitoring daily deliverables of the Service Center to ensure adherence to Service Level requirements and assisting with the interview process for new Customer Care Representatives.
Past Work Experience
Prior to joining Alight Solutions, Ashley Smith worked at Randstad in the Netherlands as a Customer Care Representative. They were employed at Randstad from 2013 to 2014 for a duration of 10 months.
Education and Expertise
Ashley Smith studied General Studies at Central Piedmont Community College from 2008 to 2014, completing a six-year course.