Barbara Wierzgacz
About Barbara Wierzgacz
Barbara Wierzgacz is the Customer Service Team Manager at Alight Solutions, with over 15 years of experience in customer service roles.
Current Title and Role
Barbara Wierzgacz currently holds the position of Customer Service Team Manager at Alight Solutions. She has been with the company for over 8 years, starting in November 2015. In her role, she oversees the customer service department, managing a team to ensure efficient and effective service delivery.
Previous Roles at Aon
Barbara Wierzgacz has accumulated extensive experience during her tenure at Aon, where she held several key positions. She worked as a Senior Delivery Specialist from 2014 to 2015, a Solutions Specialist in the Multi-Client Solutions team from 2012 to 2014, and a Customer Service Advisor from 2010 to 2012. Her roles at Aon allowed her to develop a comprehensive understanding of multi-client solutions and advanced service delivery.
Early Career in Customer Service
Barbara Wierzgacz began her career in customer service at Work Service S.A., where she worked as a Customer Service Advisor for 4 months from 2008 to 2009. She then moved to Capgemini, holding a similar role for 10 months from 2009 to 2010. These early experiences provided her with foundational skills in customer relations and service management.
Education Background
Barbara Wierzgacz studied at Katolicki Uniwersytet Lubelski Jana Pawła II. Her academic background has supported her professional journey in customer service, contributing to her success in various roles across multinational and local companies.
Career Progression and Expertise
With over 15 years of experience in the customer service industry, Barbara Wierzgacz has transitioned from initial advisory roles to a managerial position, showcasing her growth and expertise. She has worked in both multinational corporations like Aon and Capgemini, as well as local companies. Her extensive background includes managing multi-client solutions teams, highlighting her capability in handling complex service environments.