Brett Carow
About Brett Carow
Brett Carow is a Customer Service Representative at Alight Solutions in Charlotte, North Carolina, with a background in various customer service and consulting roles across multiple industries.
Title and Current Position
Brett Carow is currently working as a Customer Service Representative at Alight Solutions. His role is based in Charlotte, North Carolina, where he focuses on providing efficient and accurate customer service.
Professional Experience
Brett Carow has held various roles throughout his career, starting as an Assistant Manager at Enterprise Rent-A-Car in Wausau, Wisconsin from 2007 to 2012. He then served as an Account Fleet Coordinator at Enterprise Fleet Management in the Greater Minneapolis-St. Paul Area for three years. Brett transitioned to a Staffing Consultant role at Randstad USA for one year before becoming a Customer Service Representative at BASF in Shakopee, MN from 2016 to 2017. He then joined MassMutual as a Representative Service Specialist, serving in the Charlotte, North Carolina area from 2017 to 2019. Currently, he works at Alight Solutions.
Education and Credentials
Brett Carow earned a Bachelor's degree in Mass Communication/Media Studies from Winona State University, where he studied from 1998 to 2002. Additionally, he holds a FINRA Series 7 license, qualifying him as a general securities representative.
Skills and Competencies
Brett Carow is skilled in simplifying complex issues for effective dissemination. He consistently maintains accuracy and timeliness across his roles. Known for his reliability and ability to handle highly sensitive and confidential information, Brett is also proficient in crafting professional communications, both oral and electronic. His work is characterized by high quality, efficiency, and diligence, earning him trust and confidence among peers and trainees.