Brian Dean
About Brian Dean
Brian Dean is a Client Manager at Alight Solutions in Ponte Vedra, Florida, and a Benefits Service Manager at Aon Hewitt in Jacksonville, Florida, with a background in business management from Quinnipiac University.
Company
Brian Dean currently holds positions at two companies. He serves as Client Manager at Alight Solutions in Ponte Vedra, Florida and as Benefits Service Manager at Aon Hewitt in the Jacksonville, Florida area.
Title
Brian Dean's roles include Client Manager at Alight Solutions and Benefits Service Manager at Aon Hewitt. His previous positions include Plan Manager at VOYA Financial (formerly ING), Vice President at CitiStreet, and Sr. Participant Services Representative at State Street Bank and Trust.
Education and Expertise
Brian Dean studied Business Management at Quinnipiac University - School of Business, where he achieved a Bachelor of Science (BS) degree. His academic background equips him with a solid foundation in business principles and management practices.
Background
Brian Dean has a diverse professional background with extensive experience spanning various roles over the past decades. From 1995 to 1998, he worked as Sr. Participant Services Representative at State Street Bank and Trust. He then served as Vice President at CitiStreet from 1995 to 2007 and as Plan Manager at VOYA Financial from 2008 to 2014.
Achievements
Throughout his career, Brian Dean has led several successful initiatives. He implemented an automated payment processing system resulting in $225,000 in operational cost savings. He received the CEO Circle of Honor Award for leading a large corporate divestiture project. Additionally, he led process improvement efforts that improved daily processing efficiency by 15%, increased participant satisfaction by 11%, and reduced operating costs by 32%. His leadership has consistently achieved over 90% annual plan sponsor satisfaction service rates and met 99% of Key Performance Indicators.