Brian Mahler
About Brian Mahler
Brian Mahler is the Vice President of Customer Experience and Delivery at Alight Solutions, with over 20 years of experience in the benefits and health solutions industry.
Vice President, Customer Experience And Delivery at Alight Solutions
Brian Mahler serves as the Vice President of Customer Experience and Delivery at Alight Solutions in the United States. In this role, he oversees customer interactions and ensures successful project deliveries. His work focuses on enhancing client satisfaction and efficient service management for Alight Solutions' diverse range of customers.
Previous Roles at Alight Solutions
Before becoming Vice President, Customer Experience and Delivery at Alight Solutions, Brian Mahler held the position of Senior Director of Health Solutions from 2017 to 2018. In this capacity, he focused on optimizing health-related services and benefits solutions for clients, leading strategic initiatives to improve overall health outcomes.
Career at Aon Hewitt
From 2010 to 2017, Brian Mahler was employed at Aon Hewitt in Lincolnshire, IL, where he served as Senior Director of Benefits Delivery. During his tenure, he managed the delivery of employee benefits programs, ensuring clients received comprehensive and effective benefits solutions. His role involved overseeing operations and maintaining the quality of services provided to clients.
Professional Journey at Hewitt Associates LLC
Brian Mahler's career at Hewitt Associates LLC included several key positions. He began as a Benefits Analyst from 1996 to 1998, then moved through roles such as Quality Assurance Manager, Implementation and Ongoing Project Manager, Technology Delivery Group Manager, and Benefits Delivery Manager. Across these roles, he gained extensive experience in benefits analysis, project management, quality assurance, and technology delivery.
Educational Background in Accounting and Business Management
Brian Mahler holds a Bachelor's degree in Accounting and Business/Management from Purdue University, where he studied from 1992 to 1996. His educational background laid the foundation for his extensive career in the benefits and health solutions industry. The combination of accounting and business management skills has underpinned his ability to effectively manage various projects and lead teams in delivering customer-centric solutions.