Bryan Wainwright
About Bryan Wainwright
Bryan Wainwright is a Client Manager at Alight Solutions in Orlando, Florida, with extensive experience in business operations and customer service.
Company
Bryan Wainwright is currently employed at Alight Solutions, where he holds the position of Client Manager. Alight Solutions is known for providing business process outsourcing and human capital management services. Bryan primarily works in the Orlando, Florida area.
Title
Bryan Wainwright holds the title of Client Manager at Alight Solutions. His role involves managing client relationships, overseeing project completions, and ensuring the team meets performance and quality standards according to company and contractual Service Level Agreements (SLAs).
Education and Expertise
Bryan Wainwright pursued his education at the University of Central Florida, where he studied Criminal Justice and Corrections, earning a Bachelor's Degree. His educational background, combined with his extensive industry experience, equips him with a diverse skill set, particularly in client management and business operations.
Background
Bryan Wainwright has a rich professional history spanning over two decades. He began his career as a General Manager at Finish Line from 1999 to 2002. After joining Alight Solutions in 2003 as a Customer Service Representative, he progressed through roles such as Business Analyst and Business Operations Manager. Bryan's long tenure at Alight Solutions demonstrates his commitment and expertise in business operations and client management.
Achievements
At Alight Solutions, Bryan Wainwright has been instrumental in managing key projects related to annual enrollment and changes in government regulations. He collaborates closely with the technology and operations teams to ensure project changes are timely, within budget, and of high quality. Bryan also assists with training during critical periods and works on process improvements and standardization to enhance operational efficiency.