Cacenta Washington
About Cacenta Washington
Cacenta Washington is a Health Client Manager II at Alight Solutions with extensive experience in benefits management and human resources.
Current Position at Alight Solutions
Cacenta Washington is presently serving as a Health Client Manager II at Alight Solutions. In this role, she is responsible for managing client relationships within the health benefits sector. Her duties likely include overseeing wellness plans, handling carrier relationships, and ensuring the seamless management of health-related client services.
Previous Role at bswift
Before joining Alight Solutions, Cacenta Washington worked as a Senior Account Manager at bswift from 2017 to 2019. During her two years in the Greater Chicago Area, she was homeshored and managed accounts related to client health benefits. Her responsibilities included maintaining customer satisfaction and ensuring the accurate implementation and management of benefits.
Experience at ADP
Cacenta Washington has amassed significant experience at ADP in various roles. She worked as an HCM Benefits Project Lead/Implementation Consultant II from 2016 to 2017 in the Greater Atlanta Area, focusing on benefits project leadership and implementation. Prior to this, she was an Employee Benefits Specialist from 2008 to 2016, handling ADP Payroll systems and ACA compliance. Additionally, from 2006 to 2008, she worked as an Account Specialist III FSA/Cobra Administration in Alpharetta, GA, focusing on FSA and COBRA administration.
Early Career at LexisNexis Risk Solutions and AppleCreek
Earlier in her career, Cacenta Washington held roles at LexisNexis Risk Solutions and AppleCreek. At LexisNexis Risk Solutions, she served as a Disability and Life Plan Administrator from 2002 to 2005 and as a Benefits Specialist from 2001 to 2002 in Alpharetta, GA. She also worked as a Benefits Coordinator at AppleCreek in Duluth, GA, from 2005 to 2006. These roles provided her foundational experience in disability and life plan administration and benefits coordination.
Educational Background
Cacenta Washington studied at Clayton State University from 1996 to 1998, focusing on human resources. Prior to that, she attended Albany State University from 1993 to 1996. She completed her high school education at North Clayton. Her academic background laid the groundwork for her strong career in human resources and benefits management.
Expertise and Skills
Cacenta Washington possesses extensive expertise in managing wellness plans, carrier relationships, and leave of absence processes. She is experienced in ACA compliance and proficient in ADP Payroll systems, including ADP Payforce and ADP WFN/Vantage platforms. Her background also includes a solid foundation in workers' compensation and carrier management, essential skills for her roles in the health benefits sector.