Caroline Gindel
About Caroline Gindel
Caroline Gindel is the Director of Consumer Experience at Alight Solutions and a Communications Product and Client Leader at Aon Hewitt, with over 25 years of experience in communications and consumer experience roles.
Current Title and Role
Caroline Gindel serves as the Director, Consumer Experience at Alight Solutions. She began this role in June 2017 and has been pivotal in shaping consumer experience strategies and implementations for the company. Her work involves enhancing consumer interactions and ensuring seamless communication across various platforms.
Position at Aon Hewitt
Caroline Gindel is also engaged at Aon Hewitt as the Communications Product and Client Leader. In this role, she leads client communication strategies and develops innovative communication products to enhance client experience and engagement.
Previous Experience at Mercer
Before her current roles, Caroline Gindel worked at Mercer, where she served as the Sr. Account Director, Communications, from 2005 to 2012. During her seven-year tenure, she managed key accounts and led communication strategies, contributing to the company's growth and client satisfaction.
Education and Academic Background
Caroline Gindel achieved a Master of Arts (MA) in Advertising and Public Relations from Emerson College, where she studied from 1992 to 1994. Earlier, she completed her Bachelor of Science (B.S.) in Business Communications from Bryant University, studying there from 1984 to 1988. Her educational background laid a strong foundation for her career in business communications and consumer experience.
Professional Expertise and Experience
With over 25 years of experience in communications and consumer experience roles, Caroline Gindel has developed a robust background in business communications and advertising. Her extensive experience includes leading communication strategies, developing consumer experience frameworks, and managing client relationships. She has contributed significantly to the success of the organizations she has been involved with through her strategic insights and execution capabilities.