Carolyn H.
About Carolyn H.
Carolyn H. is the Senior Director of Revenue Enablement at Alight Solutions, with over 21 years of experience in the healthcare ecosystem and expertise in Agile methodologies, product strategy, and business operations.
Current Role at Alight Solutions
Carolyn H. serves as the Senior Director of Revenue Enablement at Alight Solutions. In her role, she leverages her extensive experience in the healthcare ecosystem to drive revenue growth and streamline processes. Her focus is on maximizing efficiency and scalability, using her expertise in Agile methodologies to enhance speed to market in product development. Her responsibilities likely involve leading cross-functional teams, strategic planning, and addressing business gaps to ensure robust operational efficiencies.
Past Experience at CarelonRx
From 2017 to 2023, Carolyn H. held multiple key positions at CarelonRx, emphasizing pharmacy growth strategy. She began as a Product Manager and advanced to the roles of Senior Product Manager and Strategy Director. Her contributions spanned sales, account management, and strategic product development. Throughout her tenure, she worked remotely from California, demonstrating her capacity for high-level coordination and leadership in a complex, digital environment.
Experience at Irvine Wellness Pharmacy and Optum
Between 2012 and 2016, Carolyn H. worked at Irvine Wellness Pharmacy and Optum in Irvine, California. At Irvine Wellness Pharmacy, she held the position of Director of Sales Operations, focusing on sales efficiency. At Optum, she served as a Senior Account Manager, managing client services and account management. These roles further expanded her expertise in pharmaceutical sales operations and client management.
Early Career in Healthcare and Education
Carolyn H. began her career in the healthcare industry at CVS Pharmacy as a Senior Pharmacy Technician, a role she held for nine years starting in 2003. She also gained experience as a Medical Office Manager at a Private Practice in Orange County, California. Carolyn holds a Bachelor's degree in Psychology, with a concentration in Developmental and Clinical Psychology, from California State University, Fullerton. This educational background supports her comprehensive understanding of clinical and developmental psychology, contributing to her insightful approach in healthcare management.
Expertise in Healthcare and Digital Health Technologies
With over 21 years of experience, Carolyn H. is an expert in the healthcare ecosystem, including retail pharmacy, PBM, managed care, and digital health technologies. She specializes in product strategy, market research, competitive analyses, strategic planning, and business gap analysis. Carolyn is known for her proficiency in Agile methodologies, which she uses to enhance efficiency, scalability, and speed to market in product development. Her ability to lead cross-functional teams through the end-to-end product development lifecycle is a testament to her thorough expertise in both technical and non-technical business operations and processes.