Carrie O'connor
About Carrie O'connor
Carrie O'Connor is the Director of Health Solutions at Alight Solutions in Toronto, Ontario, Canada, with over 15 years of experience in the health solutions and benefits industry.
Current Role at Alight Solutions
Carrie O'connor is currently the Director of Health Solutions at Alight Solutions in Toronto, Ontario, Canada. She has been serving in this role since 2021. In this position, she oversees Health Solutions operations and is responsible for developing and implementing strategic initiatives to enhance client services in the health and benefits sector.
Previous Experience at Alight Solutions
Prior to her current position, Carrie O'connor worked as a Client Manager, Health Solutions at Alight Solutions from 2017 to 2021. In this role, she managed client relationships and provided solutions tailored to their health and benefits needs. Her four-year tenure in this role underscored her ability to lead teams and foster client satisfaction.
Career at Aon Hewitt
From 2012 to 2017, Carrie O'connor worked at Aon Hewitt, initially as a Team Manager for a brief five-month period in 2012, before transitioning to Client Manager, HR BPO for five years. During her time at Aon Hewitt, she demonstrated her capability in managing large-scale HR business process outsourcing projects and maintaining robust client relationships.
Roles at Manulife Financial
Carrie O'connor held several managerial roles at Manulife Financial, focusing primarily on group benefits and plan implementation. From 2010 to 2012, she served as Premium Operations Supervisor, Group Benefits in Waterloo, Ontario. Prior to that, she was the Manager Plan Implementation, Group Benefits from 2007 to 2010, and Supervisor Plan Implementation & Amendments, Group Benefits from 2006 to 2007, based in Toronto, Ontario. These roles emphasized her expertise in supervising operational processes and implementing benefit plans.
Educational Background
Carrie O'connor has a strong educational foundation with studies in multiple relevant fields. She earned a qualification in Law and Security from Conestoga College, a credential in Project Management from Ryerson University, and a certification in Office Administration from Sheridan College. Her diversified educational background provides a solid base for her proficiency in health solutions, client management, and operational oversight.