Catherine Wilson
About Catherine Wilson
Catherine Wilson is a Customer Experience Specialist at Alight Solutions and Aon Hewitt, with over two decades of experience in customer experience and quality management.
Title
Catherine Wilson holds the position of Customer Experience Specialist - Quality & People. She works in this role at both Alight Solutions and Aon Hewitt. Her role focuses on improving customer experiences while managing quality and personnel.
Company
Catherine Wilson works for Alight Solutions and Aon Hewitt. Her contribution primarily focuses on customer experience, quality, and people management. These companies benefit from her extensive industry experience and customer-centric strategies.
Over Two Decades of Experience
Catherine Wilson has been with her company since August 2000. Her over two decades of experience highlight her commitment to excellence in customer experience and quality management. Her long-term tenure underscores her extensive expertise in her field.
Location
Catherine Wilson is based in the Orlando, Florida area. Her professional role allows her to contribute significantly to the local community through her expertise in enhancing customer experiences and managing quality and personnel.
Specialization in Customer Experience and Quality Management
Catherine Wilson specializes in improving customer experience with a focus on quality and people management. Her role involves ensuring that customer interactions are positive and that quality standards are met consistently. Her specialization is crucial for maintaining high customer satisfaction levels.