Cathi Lehman
About Cathi Lehman
Cathi Lehman is a Health and Welfare Client Specialist at Alight Solutions in Lincolnshire, IL, with a background in hospitality and extensive experience in client services and project management.
Current Role at Alight Solutions
Cathi Lehman is a Health and Welfare Client Specialist at Alight Solutions based in Lincolnshire, IL. In her role, she manages a variety of responsibilities, including handling manual updates and retroactive enrollments as a project lead for carrier update issues. She also serves as On Floor Supervisor, where she assists other associates with client provisions and changes, deescalating irate callers when necessary. Additionally, Cathi administers Qualified Status Change procedures per section 125 of IRS guidelines, creating workflows for client needs and initiating follow-up for customer escalations.
Previous Experience at Hyatt Hotels Corporation
From 2003 to 2007, Cathi Lehman worked as a Night Auditor at Hyatt Hotels Corporation. During her tenure, she was responsible for auditing the daily financial transactions and ensuring accurate accounting records. Her role required attention to detail and an understanding of the financial processes within the hospitality industry.
Experience with Life Insurance Claims
Cathi Lehman is a member of the Death and Survivor Team at Alight Solutions. In this capacity, she prepares claim forms for life insurance and provides survivor benefit information to the family members of deceased employees. This role involves a sensitive and detailed approach to ensure that the needs of the surviving family members are met accurately and promptly.
Educational Background
Cathi Lehman completed her high school education at Maine West High School where she studied from 1995 to 1999. This foundational education set the stage for her subsequent career in client support and administrative roles.
Project Leadership and Government Requests
At Alight Solutions, Cathi Lehman leads the Request for Information project. She is responsible for filling out documents from government agencies that request health information for employees and retirees. This task requires a thorough understanding of compliance and accurate data management to ensure the information provided is complete and correct.