Cedrick Hurd
About Cedrick Hurd
Cedrick Hurd is a Client Manager with over 15 years of experience in customer service management, project management, and project coordination within the Health and Welfare industry. He currently works at Alight Solutions and Aon Hewitt in Orlando, Florida, consulting on ACA Compliance and Federal Reporting.
Current Roles at Alight Solutions
Cedrick Hurd is currently working as a Client Manager at Alight Solutions in Orlando, Florida. In this role, he oversees client relationships and ensures service delivery meets high standards. His responsibilities include consulting on ACA Compliance and Federal Reporting, leveraging his extensive experience to provide valuable insights and solutions for clients within the Health and Welfare industry.
Experience at Aon Hewitt
Cedrick Hurd has held multiple roles at Aon Hewitt, showcasing his adaptability and expertise within the company. Initially serving as a Client Care Coordinator from 2008 to 2013 in Dallas, TX, Cedrick later transitioned to the role of Client Manager from 2013 to 2015 in the Cityplace area of Dallas. He resumed his service as a Client Manager for Aon Hewitt in Orlando, Florida, combining his skills in customer service management and project coordination to foster strong client relationships and effective service delivery.
Prior Work at UnifyHR
Before his current roles, Cedrick Hurd worked at UnifyHR as a Client Manager from 2015 to 2016. In this 10-month period located in Irving, TX, Cedrick drew upon his background in customer service management and project coordination to manage client relationships and ensure client satisfaction within the Health and Welfare industry.
Role at CONEXIS
Cedrick Hurd's foundational experience in client services began with CONEXIS, where he worked as a Client Services Specialist from 2002 to 2007 in Irving, TX. This role spanned five years and provided Cedrick with vital experience in customer service management, project management, and project coordination, framing the core skills that he would later expand and utilize in subsequent positions.
Educational Background
Cedrick Hurd has a solid educational background that complements his professional journey. He studied at the Connecticut School of Broadcasting and achieved a degree in Communication and Media Studies from 2008 to 2009. Additionally, he attended Texas Southern University from 1998 to 2001, laying the groundwork for his future endeavors in various client management roles within the Health and Welfare industry.