Chanchal Sharma
About Chanchal Sharma
Title
Chanchal Sharma holds the position of Benefits Manager at Alight Solutions in Gurgaon, India. Additionally, they are a Senior Services Manager at Wipro Digital Operations and Platforms, located in Gurgaon, Haryana, India.
Education and Expertise
Chanchal Sharma achieved a Bachelor of Arts degree in Political Science and Government from Janki Devi Memorial College, completing the program from 2001 to 2004. Sharma also holds dual certification in Green Belt, demonstrating a commitment to continuous professional development.
Professional Background
Chanchal Sharma has fourteen years of experience in the BPO industry. Their roles have included mentoring new hires, coaching non-performers, and managing people, processes, and clients. They started working at Alight Solutions as a Benefits Manager since 2017 in Gurgaon, Haryana, India, and later joined Wipro Digital Operations and Platforms as a Senior Services Manager.
Industry Experience
Throughout their career, Chanchal Sharma has gained extensive experience through involvement in various projects. They have demonstrated capabilities in handling overall delivery and operating in dynamic environments like Shared Services. The experience has taught them to remain patient and keep a constant focus on business objectives and customer satisfaction.
Professional Attributes and Skills
Chanchal Sharma attributes their success to flexibility, adaptability, meeting targets, and maintaining a positive attitude. These qualities were notably honed during their tenure with Aon, and they have shown the ability to make wise and quick decisions even in extreme situations.