Charlotte Buscha
About Charlotte Buscha
Charlotte Buscha is a Customer Care Team Manager at Alight Solutions and a Customer Service Supervisor at American National, with a background in Kinesiology and Exercise Science.
Title
Charlotte Buscha holds the title of Customer Care Team Manager at Alight Solutions within the Health & Wealth Solutions sector. She is also a Customer Service Supervisor at American National, based in The Woodlands.
Education and Expertise
Charlotte Buscha studied at the University of Mary Hardin-Baylor, earning a Bachelor of Science (BS) in Kinesiology and Exercise Science. She attended the university from 1998 to 2002. Her educational background in Kinesiology and Exercise Science underscores her understanding of the human body, exercise regimes, and the healthcare industry.
Current Roles at American National and Alight Solutions
Charlotte Buscha is currently serving in two significant roles. At American National, she has been a Customer Service Supervisor since June 2019. Concurrently, she works at Alight Solutions as a Customer Care Team Manager in the Health & Wealth Solutions sector in The Woodlands. Both positions highlight her leadership skills in managing customer care teams and ensuring client satisfaction.
Background in Kinesiology and Exercise Science
Charlotte Buscha's background in Kinesiology and Exercise Science provides her with a unique perspective in her roles within the health and wealth solutions industry. Her expertise in these areas allows her to effectively manage customer care teams, by not only understanding client needs but also implementing strategies that promote overall well-being.
Experience Managing Customer Care Teams
Charlotte Buscha's professional experience includes managing customer care teams, particularly in the health and wealth solutions sector. Her work at both American National and Alight Solutions demonstrates her capability to lead teams, improve customer service processes, and enhance client satisfaction.