Chatcha Kimberly Foster
About Chatcha Kimberly Foster
Chatcha Kimberly Foster is a Client Specialist at Alight Solutions in Orlando, Florida, with a background in biological science and experience in various roles related to client management and social work.
Company
Chatcha Kimberly Foster is currently employed at Alight Solutions, where she operates as a Client Specialist. Alight Solutions is a prominent provider of business services in the field of cloud-based HR and benefits solutions. Foster has been with the company since June 2018, managing both ongoing and ad hoc client projects to ensure seamless service delivery in the Orlando, Florida area.
Title
Chatcha Kimberly Foster holds the position of Client Specialist at Alight Solutions. In this role, she specializes in executing cloud-based HR benefits projects and handles a variety of complex tasks. Her responsibilities include managing client escalations, conducting system defect research independently, and leading cross-client projects.
Education and Expertise
Chatcha Kimberly Foster completed her Bachelor of Science in Biological Science from Florida State University. Her academic background laid the foundation for her career in client specialization and handling technical HR benefits solutions. She brings a detailed-oriented approach to her role, valuable for performing quality assurance tasks like running reports, testing, and audits related to payroll and financial reports.
Past Experience
Prior to her tenure at Alight Solutions, Chatcha Kimberly Foster acquired diverse experience in various roles. She served as Vice President at MedLife Community Development - Florida State Chapter from 2017 to 2018. She was also an Undergraduate Lab Assistant at Florida State University's Department of Neuroscience during the same period. Earlier in 2017, she was a Medical Social Work Intern at Big Bend Cares Inc. and a Fundraiser Chair at MedLife Community Development - Florida State Chapter from 2016 to 2017. These roles provided her with a broad skill set and a comprehensive understanding of client and healthcare services.
Professional Skills
In her capacity as a Client Specialist at Alight Solutions, Chatcha Kimberly Foster excels in managing client relationships and resolving issues in collaboration with third-party data providers. She leads initiatives that positively impact client satisfaction and retention. Her role demands effective coordination across teams, handling client escalations, and executing quality assurance processes such as audits and report generation. Foster's ability to juggle various tasks and projects is a testament to her organizational skills and expertise in the field.