Chris Klocek
About Chris Klocek
Chris Klocek is the Client Services Sr Manager - Human Capital Management (Workday) at Alight Solutions, with extensive experience in client relationship management and project management.
Current Title at Alight Solutions
Chris Klocek is currently serving as the Client Services Sr Manager for Human Capital Management (Workday) at Alight Solutions. In this role, Chris is responsible for overseeing the delivery of services related to Workday Human Capital Management solutions. His duties include acting as the primary client escalation point and maintaining financial accountability for a portfolio of clients. Additionally, he serves as a coach and mentor to the Operations team.
Previous Roles at Alight Solutions
Prior to his current role, Chris worked at Alight Solutions as a Client Manager for Wealth Solutions from 2017 to 2018 in Charlotte, North Carolina. In this position, he developed solutions to complex problems and projects across multiple domains and clients. This role helped him build his expertise in managing client relationships and projects.
Experience at Aon
Chris Klocek has an extensive career history at Aon, beginning in 2002. His roles included Customer Service from 2002 to 2006, Benefits Analyst for Health & Wealth Solutions from 2006 to 2010 in Lincolnshire, IL, and Benefits Operations Manager for Health & Wealth Solutions from 2010 to 2017 in Charlotte, North Carolina. Over the years, Chris developed a strong background in colleague and leadership development, project management, and client relationship management.
Expertise in Workday Human Capital Management
Chris Klocek has established expertise in Workday Human Capital Management. His role at Alight Solutions involves overseeing the implementation and service delivery of these solutions, ensuring that client needs are met effectively. His experience in human capital management has equipped him with the skills to manage complex projects and deliver high-quality results for his clients.
Client Relationship Management and Leadership Development
Chris possesses a strong background in client relationship management and leadership development. Throughout his career, he has been responsible for managing client expectations, addressing service escalations, and providing mentorship to his colleagues. His focus on developing solutions for complex problems has been pivotal in maintaining strong client relations and fostering team growth.