Christian Reyes Montalvo
About Christian Reyes Montalvo
Christian Reyes Montalvo is a CC Representative I at Alight Solutions with extensive experience in sales and customer service management.
Current Title
Christian Reyes Montalvo is set to start his new role at Alight Solutions as a CC Representative I in January 2024. His upcoming responsibilities will involve customer care and client relations, drawing on his extensive background in customer service and sales.
Education and Expertise
Christian Reyes Montalvo studied Sound Engineering at Colegio de Cinematografía, Artes y Television, where he earned an Associate's degree from 2009 to 2012. He has gained a strong background in team management and coaching within the sales and customer service sectors.
Work History at Alight Solutions
Christian Reyes Montalvo has a long-standing relationship with Alight Solutions, contributing in various capacities since 2015. He started as a Customer Service Representative from 2015 to 2016. He then moved to the role of Business Instructor/Coach & Sr. CSR from 2016 to 2018, followed by a tenure as Customer Care Team Manager from 2018 to 2020. He is set to rejoin the company as a CC Representative I in January 2024.
Work History in Training and Development
Before returning to Alight Solutions, Christian Reyes Montalvo worked extensively in training and development roles. He served as a RH Trainer for Alleyoop for 8 months until 2023, and as a Trainer for Ready Hire for a year from 2022 to 2023. These roles further refined his skills in coaching and team management.
Sales Development Roles
Christian Reyes Montalvo has held multiple sales development roles at Alleyoop in 2023, including Senior Sales Development Representative and Sales Development Representative. He also served as a Business Development Representative from 2021 to 2022. These positions provided him with insights and experience in both advanced sales techniques and team coordination, further enhancing his professional growth.