Christina Cazessus
About Christina Cazessus
Christina Cazessus is a Human Resources Representative at Alight Solutions in Orlando, Florida, with a diverse background in customer service and sales roles across various industries.
Title
Christina Cazessus is a Human Resources Representative at Alight Solutions based in Orlando, Florida, United States.
Current Role
In her role at Alight Solutions, Christina Cazessus efficiently manages high-volume inbound calls from participants, providing education and solving complex issues related to 401K Savings, Roth IRA, and retirement plans. She accurately processes transactions such as 401K Withdrawals, Contributions, Loans or Loan Payoffs, Retirement Elections, Fund transfers, and Fund Reallocations. Christina initiates Workflow research casework and provides participants with updates and outcomes while maintaining accurate documentation throughout all stages of research and casework.
Previous Work Experience
Christina Cazessus has a diverse background with extensive experience in customer service and management roles. She worked at Humana as a Member Advocate in 2020 for 4 months. From 2019 to 2020, she served as a Full Time Sales Lead/Customer Service Team Lead at Ascena Retail Group, Inc. She also held various positions at Ulta Beauty, including Prestige Sales Department Manager in 2019, Merchandise Service Coordinator in 2014, and Clinique Boutique Lead from 2014 to 2019. Earlier in her career, she was a Financial Customer Service Representative at Popular Bank from 2012 to 2014 and Business Manager-Clinique at Dillard's Inc. from 2007 to 2012.
Education and Expertise
Christina Cazessus pursued her education at Seminole State College of Florida, where she studied Business Administration with a specialty in Human Resources and achieved an Associate of Science - AS degree. Additionally, she attended Orange Technical College Winter Park & Avalon, where she studied Aesthetician/Esthetician and achieved Human Services | Facial Specialty. Her education, combined with her professional experience, has equipped her with solid research and problem-solving skills to uncover ethical solutions to fit evolving business needs.
Skills and Competencies
Christina Cazessus has a proven track record of developing cohesive teams through emotional intelligence and positively influencing them towards desired outcomes. She effectively manages high-volume client service objectives in Human Resources and Benefit Management, as evidenced by her selection as a Representative of the Emergency Response Team. Her solid research and problem-solving skills contribute to her ability to uncover ethical solutions to fit evolving business needs.