Curtis Adams
About Curtis Adams
Curtis Adams is an Advocacy Performance Team Manager at Alight Solutions in Austin, Texas, with over a decade of experience in client delivery and customer service roles.
Company
Curtis Adams is currently employed at Alight Solutions, located in Austin, Texas, United States. His roles include Advocacy Performance Team Manager and Advocacy Client Manager. He has been with Alight Solutions since June 2018.
Title
Curtis Adams holds the title of Advocacy Performance Team Manager at Alight Solutions. He also serves as an Advocacy Client Manager, contributing to both performance management and client advocacy within the organization.
Previous Roles at Aon
Curtis Adams worked at Aon in various capacities for over seven years. His roles included Senior Customer Service Associate from 2007 to 2011, Benefits Operations Administrator from 2011 to 2013, Client Delivery Analyst from 2013 to 2014, and Client Delivery Specialist at Aon Hewitt. His extensive tenure at Aon provided him with significant experience in client delivery and customer service.
Education and Expertise
Curtis Adams studied at Lone Star College from 2007 to 2009. He has accumulated over a decade of experience in client delivery and customer service roles, showcasing his expertise in these areas. His background includes various positions that enhance his skills in advocacy performance and client management.
Professional Background
In addition to his roles at Alight Solutions and Aon, Curtis Adams worked briefly at Convergys as a Customer Service and Problem Resolution Representative II in 2006. Throughout his career, Adams has built a robust profile with diverse roles across client services, advocating for clients, and performance management.