Cynthia Nieves
About Cynthia Nieves
Cynthia Nieves is the Implementation Health & Welfare Services Domain Manager at Alight Solutions in Orlando, Florida, where she also serves as an Implementations Requirements Analyst.
Current Roles at Alight Solutions
Cynthia Nieves holds dual roles at Alight Solutions in Orlando, Florida. She is the Implementation Health & Welfare Services Domain Manager, a position she has held since June 1, 2020. In this role, she develops Health and Welfare domain knowledge among colleagues. Additionally, she serves as the Implementation Requirements Analyst, ensuring complete and accurate requirements are developed for all projects.
Previous Roles at Aon Hewitt
Cynthia Nieves has a rich history with Aon Hewitt, having held multiple positions over the span of more than a decade. Beginning as a Customer Service Representative from 2001 to 2009, she transitioned to a CS Client Specialist role from 2009 to 2011. She then served as Benefits Operations Administrator from 2011 to 2012 and advanced to Benefits Operations Manager, a role she held for two years. In 2014, she briefly worked as a Benefits Service Manager.
Valencia College Education
Cynthia Nieves attended Valencia College from 2007 to 2009. The educational experience provided her with foundational knowledge that has been instrumental in her various professional roles, particularly in the domain of Health and Welfare services.
Expertise in Health and Welfare Services
In her roles at Alight Solutions and Aon Hewitt, Cynthia Nieves has accumulated extensive expertise in Health and Welfare services. She consults with clients and teams as a subject matter expert, advising on best practices, services, tools, and prevalence in the domain. Her expertise ensures that projects meet all requirements and are executed with high standards of accuracy and efficiency.