Darby Cole
About Darby Cole
Darby Cole is a Health Solutions Client Manager at Alight Solutions in Toronto, Canada, with over 20 years of experience in the health solutions and benefits management industry.
Current Position at Alight Solutions
Darby Cole currently holds the title of Health Solutions Client Manager at Alight Solutions. Based in the Toronto, Canada area, Darby is responsible for managing and maintaining client relationships within the health solutions sector. This role involves understanding clients' health benefits needs and ensuring Alight Solutions' services align with those requirements.
Experience at Aon Hewitt
Darby Cole has an extensive career history at Aon Hewitt, where he held multiple roles over several years. From 2016 to 2017, he served as a Health Solutions Client Manager, tasked with managing client health solutions. Previously, he worked as a Benefits Service Manager from 2004 to 2016, providing comprehensive benefits management services. He started at Hewitt Associates, which later became Aon Hewitt, as a Quality Assurance Manager from 2001 to 2004 and as a Benefits Analyst from 1999 to 2000.
Early Career and Education
Darby Cole began his professional journey in customer service at Richter Systems in the Montreal, Canada area from 1998 to 1999. He later transitioned into roles focused on benefits and quality assurance at Hewitt Associates. He holds a Bachelor of Commerce (B.Com.) in Marketing from the University of Guelph, achieved between 1994 and 1998, and completed Project Management studies at Ryerson University from 2010 to 2013.
Professional Expertise and Skills
With over 20 years of experience in the health solutions and benefits management industry, Darby Cole brings a wealth of expertise to his roles. His experience spans client relationship management, benefits services management, and quality assurance. Darby is particularly skilled in aligning health benefits solutions with client needs, drawing on his extensive background at companies like Aon Hewitt and now Alight Solutions.