Darryl Brooks
About Darryl Brooks
Darryl Brooks is the Senior Manager of Health & Welfare at Alight Solutions, with over a decade of experience in client services and operations management.
Current Position at Alight Solutions
Darryl Brooks currently serves as a Senior Manager, Health & Welfare at Alight Solutions. In this role, he manages health and welfare benefits, leveraging his extensive experience in client services and operations management. His responsibilities likely include overseeing benefit plans, ensuring compliance, and optimizing client satisfaction.
Previous Roles and Experience
Before joining Alight Solutions, Darryl Brooks worked at Empyrean as a Senior Manager, Client Services for eight months in 2018. He also held the position of Client Operations Leader at Businessolver from 2016 to 2018 in West Des Moines, Iowa. His background includes significant roles at Wells Fargo, where he served as Assistant Vice President from 2014 to 2016 and Operations Manager from 2011 to 2014, both in Des Moines, Iowa.
Early Career and Quality Analysis Experience
Darryl Brooks started his professional journey at Veracity Financial Group, where he worked as a Quality Analyst Lead from 2007 to 2011 in the Des Moines, Iowa area. His role involved ensuring the accuracy and efficiency of financial operations, which provided a solid foundation for his later positions in client services and operations management.
Education and Academic Background
Darryl Brooks holds a Master's degree in Public Administration (M.P.A.) with a focus on Executive Development from Drake University. Additionally, he earned a Bachelor's degree in Law, Politics & Society from the same institution. His academic credentials have equipped him with a thorough understanding of public administration, law, and political systems, enriching his professional career.
Leadership in Des Moines, Iowa
Throughout his career, Darryl Brooks has held multiple leadership roles specifically in the Des Moines, Iowa area. His positions at Wells Fargo and Businessolver have contributed to his reputation as a seasoned professional in client services and operations management. His local experience has enabled him to build strong networks and understand regional business dynamics.