David Cooley
About David Cooley
David Cooley is a Customer Care Representative at Alight Solutions and a Box Office Assistant at Queensbury Theatre in Texas. He has a background in IT management and audio-visual technology, and volunteers at a local animal shelter.
Current Position at Alight Solutions
David Cooley currently holds the position of Customer Care Representative at Alight Solutions, based in The Woodlands, Texas, United States. In this role, he is responsible for addressing customer inquiries, resolving issues, and providing overall support to ensure customer satisfaction.
Role at Queensbury Theatre
Since 2018, David Cooley has been serving as a Box Office Assistant at Queensbury Theatre in Houston, Texas, United States. His responsibilities include managing ticket sales, providing information on performances, and assisting patrons with their queries. Additionally, he is involved in ensuring smooth operations during theater events.
Previous Experience as IT Manager
David Cooley worked as the IT Manager at Audio Consultants - A/V from 2015 to 2017. In this role, he utilized his expertise in audio-visual technology to manage IT infrastructure, oversee technical projects, and provide comprehensive A/V solutions to clients. His work involved maintaining system efficiency and implementing new technologies to enhance service delivery.
Education and Certifications
David Cooley completed his undergraduate studies at Rochester Institute of Technology from 2011 to 2015. Additionally, he earned an associate degree from Houston Community College. In 2020, he furthered his professional qualifications by completing a certification in Customer Service Excellence.
Community Involvement and Volunteering
David Cooley actively volunteers at a local animal shelter in Houston, Texas. His commitment to community service is further demonstrated by his participation in a community theater production in Houston in 2021. Through these activities, he continues to contribute to local initiatives and engage with his community.