David Ross
About David Ross
David Ross is a Health Client Manager II at Alight Solutions with over 10 years of experience in health plan management and client relations.
Current Role at Alight Solutions
David Ross holds the position of Health Client Manager II at Alight Solutions. In his role, he leads the project management and implementation of services for new clients of Alight Benefits Guidance, encompassing annual enrollment and new hire enrollment. He is also responsible for training benefit counselors for these projects, ensuring optimal performance and understanding.
Previous Experience
David Ross has substantial experience in the healthcare management sector. Prior to his current role, he served as a Clinical Outreach Manager at ConsumerMedical, an Alight company, for one year from 2022 to 2023. He also has a decade-long tenure as a Senior Health Consultant at Alight Solutions from 2012 to 2022. Before that, he worked as an Associate Health Consultant at Compass Professional Health Services from 2011 to 2012.
Educational Background
David Ross studied at The University of Texas at Dallas, where he focused on Business Foundations in Economics and Management, achieving Interdisciplinary Studies. His education during the year 2008 to 2009 laid a strong foundation for his expertise in health plan management and client relations.
Areas of Expertise
With over a decade of experience, David Ross specializes in health plan management, client relations, analytics, and team leadership. His background includes startup experience in the healthcare industry, which has honed his skills in driving growth and innovation through agility and adaptability.
Client Management Responsibilities
As part of his responsibilities, David Ross serves as the lead contact for up to 20 clients, handling both new and existing client relationships. He is accountable for preparing and presenting post-project executive debrief presentations for internal teams, clients, and brokers, ensuring that all parties are well-informed and aligned.