Dawn Burt, Mshr
About Dawn Burt, Mshr
Dawn Burt is the Client Services Director at Alight Solutions with extensive experience in HR, payroll services, and vendor governance.
Title and Current Roles
Dawn Burt currently holds the position of Client Services Director at Alight Solutions. Additionally, she serves as the Senior Client Services Manager for Cloud and Payroll Services at the same company.
Professional Experience at Alight Solutions
Dawn Burt has been with Alight Solutions in various capacities. She began her tenure as the HCM Delivery Manager from 2010 to 2016, totaling six years. Her responsibilities evolved, and she assumed the current roles of Client Services Director and Senior Client Services Manager, Cloud and Payroll Services, continuing her long-serving presence at Alight Solutions.
Tenure at Aon Hewitt
Before her extensive tenure at Alight Solutions, Dawn Burt worked at Aon Hewitt. She served as the BPO Operations Manager for Recruiting and Workforce Administration from 2007 to 2010. Prior to that, she held the position of Manager, HR Reporting (HR BPO) from 2004 to 2007.
Early Career and Education
Dawn Burt started her professional journey at Kraft Foods as an Assistant Manager in Diversity and University Relations from 1998 to 2000. She then moved on to Capgemini, where she worked as an HR Reporting Manager from 2000 to 2004. Dawn holds a Master of Science in Human Resources from Quinlan School of Business, Loyola University Chicago, completed between 1997 and 2000. She also holds a Bachelor of Arts in History from Grinnell College.
Specializations and Expertise
Dawn Burt has specialized expertise in managing vendor governance within HR BPO environments. She excels in payroll implementation management for multi-client services. Furthermore, she has a strong background in analytics within the context of HR and payroll services. She also has experience handling acquisitions and divestitures, particularly in Health Services and Professional Services organizations.