Dawn Jacobs
About Dawn Jacobs
Dawn Jacobs is a Defined Benefit Client Leader at Alight Solutions in Florida, with over 20 years of experience in defined benefit operations and management.
Current Role at Alight Solutions
Dawn Jacobs is currently serving as the Defined Benefit Client Leader at Alight Solutions, based in Florida, United States. In this role, she is responsible for leading client services related to defined benefit operations. Her work focuses on managing client relationships and ensuring high-quality service delivery.
Previous Roles at Alight Solutions
Prior to her current position, Dawn Jacobs was the Defined Benefit Senior Operations Manager at Alight Solutions from 2017 to 2021. During her tenure, she worked in the Orlando, Florida area, overseeing operations management for defined benefit services. Her responsibilities included streamlining processes and enhancing operational efficiency.
Career at Aon
Dawn Jacobs has held multiple roles at Aon, demonstrating her extensive experience in defined benefit operations and management. She was the Defined Benefit Service Operations Manager, previously the Defined Benefit Operations Manager from 2014 to 2016. Before that, she served as the Defined Benefit Domain Manager for 6 years. Additionally, she held positions such as Defined Benefit Benefits Service Manager from 2004 to 2008 and Defined Benefit Quality Assurance Manager from 2001 to 2004. Her career at Aon was rooted in Orlando, Florida.
Educational Background
Dawn Jacobs studied at Stetson University from 1999 to 2001, where she earned a Bachelor’s degree in Accounting. Before that, she attended Seminole State College of Florida, achieving an Associate's degree in Accounting and Business/Management from 1997 to 1999. Her academic background laid a strong foundation for her career in defined benefit services.
Industry Expertise
With over 20 years of experience, Dawn Jacobs specializes in defined benefit operations and management. She has transitioned through various roles within the industry, consistently focusing on enhancing service quality and operational efficiency. Her career includes significant experience in managerial roles, particularly in the Orlando, Florida area.