Dean Gardner
About Dean Gardner
Dean Gardner is an Experienced Client Manager at Alight Solutions, overseeing the delivery of client medical plans and mentoring new associates.
Title
Dean Gardner holds the position of Experienced Client Manager at Alight Solutions. He collaborates and interacts with customer service representatives and managers to ensure seamless and consistent delivery of client medical plans. Gardner leads with innovation to make work more productive and efficient, delivering an exceptional customer service management experience.
Company
Dean Gardner is currently employed at Alight Solutions. He has been with the company for over 19 years, starting his career in June 2004. Gardner has a long-standing history with Alight Solutions, initially working as a Benefits Operations Manager in 2004.
Education and Expertise
Dean Gardner studied at the University of Wisconsin-Parkside, where he pursued a degree in Human Resources Management/Personnel Administration, General. He achieved a Bachelor's degree, which laid the foundation for his career in client management and human resources.
Background
Dean Gardner has extensive experience in client management. Over his 19-year tenure at Alight Solutions, he has been responsible for the overall delivery of services to customers totaling over 65,000 employees. Gardner engages in daily interactions with client contacts to ensure the seamless delivery of client medical plans and other deliverables.
Achievements
Dean Gardner has a notable record of retaining clients for renewals due to his excellence in service delivery. He leads quality training and development initiatives, mentoring and directing both onshore and offshore associates. Gardner has also been involved in assessing and recruiting new talent through organized college job fairs.