Debra Anne Thomas
About Debra Anne Thomas
Debra Anne Thomas is a Customer Care Analyst at Alight Solutions with over 25 years of experience in customer service and human resources roles.
Title
Debra Anne Thomas holds the title of Customer Care Analyst At Alight Solutions. She has a wealth of experience in analyzing customer service data to identify market trends and operational improvements.
Company
Debra Anne Thomas works at Alight Solutions, a company focused on providing human capital solutions to organizations. Her role in the company includes analyzing customer service data to enhance customer experience and operational efficiency.
Education and Expertise
Debra Anne Thomas studied Human Resources Management/Personnel Administration at Columbia Southern University, completing her education from 2020 to 2024. She also studied Human Resources Management/Personnel Administration at Penn Foster, earning a degree from 2008 to 2010. Additionally, she has an EMT qualification from Clayton State University, obtained in 1992. Her expertise lies in customer service, health insurance, health savings accounts, and business process outsourcing.
Background
Before her current role at Alight Solutions, Debra Anne Thomas gained rich experience working in various influential positions. She worked as an HRO Payroll Processing Assistant III at Alight Solutions from 2015 to 2020. She was also a Sr Customer Service representative at Aon Hewitt from 2003 to 2015 and at Burnham Services from 1992 to 1996. Additionally, she owned and operated Thomas Ambulance from 1995 to 2002 in Spring, Texas.
Achievements
Debra Anne Thomas has accumulated over 25 years of experience in various customer service and human resources roles. Her career includes notable long-term tenures, demonstrating her dedication and expertise in her fields of work. Additionally, her entrepreneurial venture, owning Thomas Ambulance for seven years, provided her with valuable leadership and business management skills.