Debra "Irene" G.
About Debra "Irene" G.
Debra 'Irene' G. is a Services Delivery Analyst Adv at Alight Solutions and Aon Hewitt, with over 20 years of payroll tax management experience.
Company
Debra 'Irene' G. is currently working at two prominent firms: Alight Solutions and Aon Hewitt. At Alight Solutions, she holds the position of Services Delivery Analyst-Adv, located in Woodlands, Texas. Simultaneously, she serves as a Service Delivery Analyst - Adv at Aon Hewitt. Alight Solutions and Aon Hewitt are leading companies known for their comprehensive human resources and payroll services.
Title
Debra 'Irene' G. has the title Services Delivery Analyst Adv. In her role, she is responsible for analyzing and optimizing service delivery processes. She brings a strategic approach to her work, utilizing her extensive experience in managing payroll operations and customer relations.
Background
Debra 'Irene' G. has a solid professional background with over 20 years of experience in managing payroll taxes for 50 states and approximately 160,000 employees. Previously, she worked at IES as a Payroll Tax Manager for four years, from 2007 to 2011. Her career spans various financial duties including managing accounts receivables and payables, collecting outstanding debts, conducting reconciliations, and overseeing accruals.
Experience in Payroll Management
Debra 'Irene' G. brings extensive expertise in payroll management, handling payroll for approximately 600 employees, including garnishments. Additionally, she has experience managing payroll for about 20,000 Canadian employees. Her in-depth knowledge and hands-on experience make her a valuable asset in the financial and HR services sector.
Customer Relations Management
In the realm of Customer Relations Management, Debra 'Irene' G. possesses extensive skills in mediation, conflict resolution, case management, and ensuring legal compliance. She has successfully negotiated win-win compromises, serving as a legal liaison between customers and her company. Her ability to manage complex customer relations is a testament to her adeptness in this area.