Dennis Baumgartner
About Dennis Baumgartner
Dennis Baumgartner is a Client Technology Specialist at Alight Solutions in Davenport, Florida, with extensive experience in technology support and quality assurance roles.
Title
Dennis Baumgartner is currently positioned as a Client Technology Specialist at Alight Solutions in Davenport, Florida.
Professional Experience at Aon Hewitt
Dennis Baumgartner held the role of Setup Configuration Specialist (SCS) at Aon Hewitt, situated in Lincolnshire, Illinois, from 2012 to 2017. During his five-year tenure, he gained substantial experience in configuring the Total Benefits Administration (TBA) system to handle system defects and address client needs. His responsibilities included executing test plans, documenting defects when actual results did not meet expected results, and utilizing his skills to debug and rectify system issues.
Career at HP
Dennis Baumgartner has a diverse work history with HP, which spans several roles between 2007 and 2012. His positions included Help Desk Representative, Quality Assurance Consultant, On-site Field Support Representative, Computer Support, and QA Tester I. Dennis handled numerous technical tasks, including troubleshooting hardware installation issues and conducting hardware and software testing. His work also included roles in quality assurance, providing support, and managing virtual meetings using platforms like HP Virtual Room Meeting and WebEx.
United States Air Force Experience
Dennis Baumgartner served in the United States Air Force for an impressive 22 years, from 1985 to 2007. During his military career, he worked as a Services Professional and later in Computer Support. His lengthy tenure is indicative of a strong dedication to service and highlights his versatility and capability within technical and support roles.
Education and Expertise
Dennis Baumgartner holds a Master of Information Systems (MIS) degree from the University of Phoenix, obtained between 2012 and 2014. He also earned a Bachelor of Science in Information Technology/Software Engineering from the same university from 2009 to 2012. His academic credentials are complemented by his proficiency across various operating systems, including Linux, Unix, WebOS, OSX, iOS, and Android. Furthermore, he is skilled in using professional ticket tracking systems such as Spirit and has a strong background in both hardware and software testing and troubleshooting.